These terms and conditions (“Terms”) describe the terms under which Lalia Private Limited, or any of its Affiliates (“Lalia” “Us”, “We”, “Our”) provides to Users who create an account with Us (“You”, “Your”), access and use of Our Services. By accessing and/or using Our Services, a) You agree to be bound by these Terms and acknowledge having read the privacy policy located at https://lalia.com.sg/privacy-policy/ (“Privacy Policy”); b) You warrant to Us that You have the legal capacity to enter into these Terms. You and Us are individually referred to as “Party” and collectively as “Parties”. 1. GRANT OF RIGHTS In furtherance to the Customer being granted a right to access and use the Services in accordance with the Terms of Service, a limited, non-exclusive and revocable right to use and access the Services under the Customer Account is extended to You, as the Customer’s User, for the Customer’s internal business purposes, solely during the Term (defined below), in accordance with these Terms. You and the Customer shall be, jointly and severally, liable for any breach of these Terms. 2. RESTRICTIONS ON USE 2.1. Acceptable Use: You agree not to (a) distribute, license, sublicense, sell, resell, rent, lease, transfer, assign, distribute, time share or otherwise commercially exploit or make the Services available to any third party; (b) modify, adapt, decompile, disassemble, reverse engineer or hack the Services or attempt to reconstruct or discover any source code, underlying ideas, algorithms or otherwise attempt to gain or gain unauthorized access to the Services or related systems or networks; (c) alter, remove any product identification, proprietary, copyright trademark, service mark, or other notices contained in the Services; (d) use the Services to develop a product that is functionally compatible with or competitive to the Services ; (e) transmit through Services any material that contains software viruses or any other computer codes, files programs designed to interrupt, destroy or limit the functionality of any computer software or hardware; (f) use the Services to store or transmit any content that infringes upon any person’s intellectual property or proprietary rights, violates applicable law, including privacy and data protection laws, is racist, hateful, abusive, libelous, obscene, or discriminatory; (g) violate any law or regulation, including, without limitation, any applicable export control laws, privacy laws or any other purpose not reasonably intended by Lalia Private Limited and (h) “crawl,” “scrape,” or “spider” any page, data, or portion of or relating to the Services (through use of manual or automated means). 2.2. User Registration: If You choose or are provided with a user identification code, login, password or any other piece of information as a part of security procedures for the creation of a User account and access to the Services, You shall not disclose it to any third party. We have the right to disable Your identification code or password, whether chosen by You or allocated by Us to You, at any time, if in Our reasonable opinion, You have failed to comply with any of the provisions under these Terms. We will not be responsible for any activities, including any attempted or actual access or loss of data occurring under Your account as a result of non-compliance of Your obligations under this clause. You shall be responsible for the acts or omissions of an individual or third-party to whom You permit access to the Services through Your login ID. 3. INTELLECTUAL PROPERTY RIGHTS 3.1. We own and retain all Intellectual Property Rights in and to the Services, including the Software and Documentation. 3.2. If You choose to provide Us any suggestions, recommendations or other feedback about the Services (“Feedback”), We shall have a royalty-free, worldwide, transferable, sub-licensable, irrevocable and perpetual license to incorporate into the Services or otherwise use any such Feedback. 3.3. You acknowledge that You are obtaining only a limited right to use and access the Services and that no license, title or interest is being conveyed to You under these Terms. All rights not expressly provided to You herein are reserved by Us. 4. TERM, TERMINATION AND SUSPENSION 4.1. Term: The term of Your User account shall be co-terminus with the Terms of Service entered into by the Customer (“Term”). 4.2. Termination and Suspension by Us: We may suspend and/or terminate Your access to the Services if (a) You materially breach these Terms; (b) We are required to comply with applicable laws or a legal process; (c) We are instructed to do so by the Customer; or (d) We reasonably believe that Your use of the Services causes harm or liability to Us, another User, or any third-party. 4.3. Termination by Customer: You acknowledge that the Customer will have the right to terminate Your User account at any time. 5. CONFIDENTIALITY AND DATA PRIVACY 5.1. You will protect Our Confidential Information from unauthorized use, access or disclosure in the same manner as You protect Your own Confidential Information, and in any event, You shall not use less than industry standard technical and organizational safeguards designed to protect Our Confidential Information. Except as otherwise expressly permitted pursuant to these Terms, You may use Our Confidential Information solely to exercise Your respective rights and perform Your respective obligations under these Terms and shall disclose such Confidential Information solely to those Users, employees, representatives and agents who have a need to know such Confidential Information for such purposes and who are bound to maintain the confidentiality of, and not misuse, such Confidential Information. 5.2. When You use or access the Services, We shall Process Your Personal Data in accordance with these Terms, Our Privacy Policy and the Terms of Services. Except to the extent and for purposes specifically set forth in the Privacy Policy, You acknowledge that We shall Process Your Personal Data only on the Customer’s behalf, as a data processor, and the Customer shall be the data controller and You will be directed to contact the Customer for assistance with any requests or questions relating to Your Personal Data. Lalia Private Limited is not responsible for the Customer’s privacy or security practices which may be different from Our Privacy Policy. The Customer is solely responsible for establishing policies for and ensuring compliance with all applicable laws and regulations, as well as any and all privacy policies, agreements or other obligations, relating to the collection and transmission of Personal Data in connection with the use of the Services by You. 5.3.You acknowledge and agree that We and Our group companies may access or disclose information about You (a) in order to comply with the law or respond to lawful requests or legal process; or (b) to professional advisors to prevent any infringement of group companies’ or Our customers’ proprietary rights. Further, at Our sole discretion, any suspected fraudulent, abusive, or illegal activity by You may be referred to law enforcement authorities. 6. DISCLIAMER OF WARRANTIES AND LIMITATION OF LIABILITY 6.1. THE SERVICE (INCLUDING, WITHOUT LIMITATION, THE SITE AND ANY SOFTWARE) IS PROVIDED ON AN "AS IS" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. LALIA PRIVATE LIMITED MAKES NO WARRANTY THAT (I) THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR (II) THE RESULTS OF USING THE SERVICE (OR ANY USER SUBMISSION(S)) WILL MEET USER'S REQUIREMENTS. USER'S USE OF THE SERVICE IS SOLELY AT USER'S OWN RISK. 6.2. IN NO EVENT SHALL LALIA PRIVATE LIMITED, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, VENDORS OR SUPPLIERS BE LIABLE UNDER CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE OR ANY OTHER LEGAL THEORY WITH RESPECT TO THE SERVICE (OR ANY CONTENT, PROGRAMS OR INFORMATION AVAILABLE THROUGH THE SERVICE): (I) FOR ANY LOST PROFITS OR SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER, SUBSTITUTE GOODS OR SERVICES (HOWEVER ARISING), (II) FOR ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE (REGARDLESS OF THE SOURCE OF ORIGINATION), (III) FOR ANY ERRORS OR OMISSIONS IN ANY CONTENT OR INFORMATION OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF USER'S USE OF ANY CONTENT OR INFORMATION POSTED, EMAILED, TRANSMITTED OR OTHERWISE MADE AVAILABLE AT OR THROUGH THE SERVICE, OR (IV) FOR ANY DIRECT DAMAGES IN EXCESS OF (IN THE AGGREGATE) SGD500 IN ADDITION, LALIA PRIVATE LIMITED SHALL NOT BE LIABLE FOR ANY LOSS OR LIABILITY RESULTING, DIRECTLY OR INDIRECTLY, FROM USER'S INABILITY TO ACCESS OR OTHERWISE USE THE SITE (INCLUDING, WITHOUT LIMITATION, ANY DELAYS OR INTERRUPTIONS DUE TO ELECTRONIC OR MECHANICAL EQUIPMENT FAILURES, DENIAL OF SERVICE ATTACKS, PROCESSING FAILURES, TELECOMMUNICATIONS OR INTERNET PROBLEMS OR UTILITY FAILURES). 7. INDEMNIFICATION 7.1 You shall indemnify and hold harmless Us and Our officers, directors, employees, contractors, suppliers and representatives from and against all claims, damages, losses and expenses (including reasonable attorneys’ fees) arising out of any third-party claim arising from a breach of Your obligations aunder these Terms. 8. MISCELLANEOUS 8.1. Amendments and Modifications: We may amend these Terms from time to time, in which case the new Terms will supersede prior versions. We will notify You of any material revisions not less than ten (10) days prior to the effective date of any amendments to these Terms and Your continued use of the Services following the effective date of any such amendment may be relied upon by Us as Your acceptance of any such amendment. You can review the most current version of the Terms at any time by visiting this page. 8.2. Assignment: These Terms and any rights or obligations hereunder may not be assigned by You without Our prior written consent. These Terms bind, and inures to the benefit of, the Parties and their respective successors and permitted assigns. 8.3. Entire Agreement: These Terms, together with any annexures, incorporated by reference into this Terms constitute the entire agreement, and supersede any and all prior agreements between You and Us with regard to the subject matter hereof. 8.4. Force Majeure: Notwithstanding anything to the contrary contained elsewhere, We shall not be liable for failure in Our obligations under these Terms caused by circumstances beyond Our reasonable control, such as, but not limited to, acts of God, acts of government, acts of terror or civil unrest, technical failures beyond Our reasonable control. 8.5. Governing Law and Dispute Resolution: These Terms shall be governed by the laws of Singapore without regard to conflict of law principles and the Parties hereby expressly agree to submit to the exclusive personal jurisdiction of the courts at Bangalore. Any disputes or differences arising under, relating to or connected with these Terms shall be resolved by mediation first, failing which they shall be resolved by final and binding arbitration in accordance with the Arbitration Rules of the Singapore International Arbitration Centre (“SIAC Rules”) for the time being in force. 8.6. Notices and Consent to Electronic Communications: Notices will be in writing and will be delivered personally (which will include delivery by courier or reputable overnight delivery service) or sent by certified mail return receipt requested or by email, to the address provided by You at the time of registration or creation of a User account for the Services. Items delivered personally will be deemed delivered on the date of actual delivery. Items sent by certified mail will be deemed delivered on the date the return receipt is signed. Items delivered by email will be deemed delivered on the first business day after sending the email. A Party may change its contact information by a written notice delivered in accordance with this clause. 8.7. Relationship of the Parties: The Parties are independent contractors. These Terms do not create a partnership, franchise, joint venture, agency, fiduciary or employment relationship among the Parties. 8.8. Severability; No Waiver: If any provision in these Terms is held by a court of competent jurisdiction to be unenforceable, such provision shall be modified by the court and interpreted so as to best accomplish the original provision to the fullest extent permitted by applicable law, and the remaining provisions of these Terms shall remain in effect. Our non-exercise of any right under or provision of these Terms does not constitute a waiver of that right or provision of these Terms. 8.9. Survival: All clauses which, by their nature are intended to survive, including without limitation Clauses 3 (Intellectual Property Rights), 4 (Term, Termination and Suspension), 5 (Confidentiality and Data Privacy), 6 (Disclaimer of Warranties and Limitation of Liability), 7 (Indemnification), 8 (Miscellaneous) and 9 (Definitions) shall survive any termination or expiration of these Terms. 8.10. Contact Us: You may contact Us at hello@lalia.com.sg if You have any enquiries on these Terms. 9. DEFINITIONS When used in these Terms with the initial letters capitalized, in addition to terms defined elsewhere in these Terms, the following terms have the following meanings: Affiliate: means, with respect to a Party, any entity that directly or indirectly controls, is controlled by, or is under common control with such Party, whereby “control” (including, with correlative meaning, the terms “controlled by” and “under common control”) means the possession, directly or indirectly, of the power to direct, or cause the direction of the management and policies of such person, whether through the ownership of voting securities, by contract, or otherwise. API: means the application programming interfaces developed, enabled by or licensed to Lalia Private Limited that permits certain functionalities provided by the Services. Confidential Information: means all information disclosed by Us to You which is in tangible form and labeled “confidential” (or with a similar legend) or which a reasonable person would understand to be confidential given the nature of the information and circumstances of disclosure. Notwithstanding the foregoing, Confidential Information shall not include any information which (a) was publicly known and made generally available in the public domain prior to the time of disclosure by You; (b) becomes publicly known and made generally available after disclosure by Us to You through no action or inaction of You; (c) is already in Your possession at the time of disclosure by Us as shown by the Your files and records prior to the time of disclosure; (d) is obtained by the You from a third party without a breach of such third party’s obligations of confidentiality; (e) is independently developed by You without use of or reference to Our Confidential Information, as shown by documents and other competent evidence in your possession; or (f) is required by law to be disclosed by You, provided that the You shall, to the extent legally permitted, give Us written notice of such requirement prior to disclosing so that the We may seek a protective order or other appropriate relief. Customer: means the entity that enters into the Terms of Service with Us and on whose behalf You are provided access to the Services. Customer Account: means the account or instance created by the Customer or on the Customer’s behalf for access and use of the Services. Documentation: means any written or electronic documentation, images, video, text or sounds specifying the functionalities of the Services provided or made available by Us to Customer or Customer’s Users through the Services or otherwise. Intellectual Property Rights: means all rights and title in and to any patents, patent rights, design rights, copyrights, database rights, trade secrets, know-how, trademarks, trade names, service marks and other intellectual property embodied in the foregoing, and all applications and rights to apply for registration or protection rights pertaining thereto, in existence at the date hereof or created in the future. Terms of Service: means the agreement entered into between Us and the Customer. Process(ing): means any operation or set of operations which is performed on Personal Data or on sets of Personal Data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction. Personal Data: means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular byreference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. Services: means the English-learning proprietary platform of Lalia Private Limited enabling English acquisition, critical-thinking solutions, proficiency altering content or any new services that Lalia Private Limited may introduce as a Service to which Customer may subscribe to, and any updates, modifications or improvements thereto, including individually and collectively, Software, the API and any Documentation. Software: means software provided by Lalia Private Limited (either by download or access through the internet) that allows You to use any functionality in connection with the Services. User: means those who are designated users of a Customer within the Services, including an Account administrator, employee, shareholder, auditor, lawyer, founder and other designated users.

This privacy policy (“Policy”) explains how Lalia Private Limited. (“Lalia”, “We”, “Us”, “Our”) Processes Personal Data which Lalia collects from You. DEFINITIONS 1. “Data Intermediary” means an organisation which Processes personal data on behalf of another organisation but does not include an employee of that other organisation. 2. “End-User” means any person or entity with whom the Subscriber interacts using the Service(s). 3. “Personal Data” means data, whether true or not, about an individual who can be identified — a) from that data; or b) from that data and other information to which the organisation has or is likely to have access 4. “Process” means any operation or set of operations which is performed on Personal Data or on sets of Personal Data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction. 5. “Service(s)” shall have the meaning ascribed to it in the Terms. 6. “Subscriber” means the natural or legal person that has subscribed to the Service(s) by agreeing to the Terms 7. “Terms” means the binding contract between Lalia Private Limited and You which governs the access and use of the Service(s) by You available at 8. “Website(s)” means the websites that Lalia Private Limited operates. 9. “You” and “Your” means an identified or identifiable natural person whose Personal Data Lalia Private Limited Processes. HOW YOUR DATA IS COLLECTED 1. You directly provide Lalia Private Limited with most of the data We collect. Lalia Private Limited collects Personal Data from You when You: a. Subscribe for any of Lalia Private Limited’s Service(s) by agreeing to the Terms; b. Use or view Lalia Private Limited’s Website(s) via Your browser’s Cookies c. When You submit web forms on Our Website(s) or as You use interactive features of the Website(s), including: participation in surveys, cont d. When You download and use the Service(s), Lalia Private Limited automatically collects information on the type of device You use, and the operating system version, to perform Our agreement with You. 2. Lalia Private Limited may also receive Your Personal Data indirectly as follows: a) from third party sources like databases and social media but only where We have checked that these third parties either have Your consent or are otherwise legally permitted or required to disclose your personal information to us; b) Lalia Private Limited may also obtain Personal Data if You authorize Lalia Private Limited to connect with a third-party service. Lalia Private Limited will access and store Your name, email address(es), current city, profile picture URL, and other Personal Data that the third-party service makes available to Lalia Private Limited, and use and disclose it in accordance with this Policy. 3. The Website(s) includes social media features and widgets that are either hosted by a third-party or hosted directly on the Website(s) and Your interaction with these social media features and widgets is governed by the privacy statement of the companies that provide them. You should check Your privacy settings on these third-party services to understand and change the information sent to Lalia Private Limited through these services. PURPOSES FOR WHICH PERSONAL DATA WILL BE PROCESSED Lalia Private Limited Processes Your Personal Data to: a. facilitate Your access to the Website(s) and Service(s); b. process and complete payment transactions; c. provide customer service and support; d. send You communication on Your use of the Service(s), updates on Our Terms or other policies, e. send You communication on new features in the Service(s) or new service offerings; f. conduct research, analysis and development activities (including but not limited to data analytics, surveys and/or profiling) to improve Our Service(s) and facilities in order to enhance Your relationship with Us or for Your benefit, or to improve any of Our Service(s) for Your benefit. g. organise seminars, events or other marketing/ promotional activities; h. investigate and prevent fraudulent transactions, unauthorized access to the Websites and Service(s), and other illegal activities; i. personalize the Websites and Service(s); and j. for other purposes for which Lalia Private Limited obtains Your consent. SHARING OF PERSONAL DATA 1. You acknowledge that Lalia Private Limited will share Your Personal Data with its group companies and third-party service providers so that they may offer You Lalia Private Limited’s Service(s) and/or to send information or updates on the Service(s) if You are a Subscriber. 2. When Lalia Private Limited Processes Your order where You are a Subscriber, it may send Your Personal Data to and also use the resulting information from credit reference agencies to prevent fraudulent purchases. 3. Lalia Private Limited shares Personal Data with Our third-party service providers that host and maintain the Lalia Private Limited Website(s), applications, backup, storage, payment processing, analytics and other services. These third-party service providers may have access to or Process Your Personal Data for the purpose of providing these services for us. 4. Lalia Private Limited may share Your Personal Data with third-party providers who assist us in marketing and promotions. 5. Lalia Private Limited may be required to disclose Your Personal Data in response to: a) lawful requests by public authorities, including to meet national security or law enforcement requirements and/or b) subpoenas, court orders, or legal process, or to establish or exercise Lalia Private Limited’s legal rights or defend against legal claims. 6. Lalia Private Limited may also share Personal Data to assist investigation and prevention of illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Lalia Private Limited’s Terms, or as otherwise required by la INTERNATIONAL TRANSFER 1. Lalia Private Limited mainly Processes Personal Data in Singapore. However, it may transfer Personal Data outside Singapore for the purposes referred to in Section 4. Lalia Private Limited will ensure that the recipient of Your Personal Data offers an adequate level of protection that is at least comparable to that which is provided under applicable data protection laws. RETENTION OF PERSONAL DATA 1. Lalia Private Limited retains the Personal Data collected where an ongoing legitimate business requires retention of such Personal Data. 2. In the absence of a need to retain Personal Data under Section 6.1. above, Lalia Private Limited will either delete or aggregate it or, if this is not possible then Lalia Private Limited will securely store Your Personal Data and isolate it from any further Processing until deletion is possible. SECURITY OF PERSONAL DATA 1. Lalia Private Limited uses appropriate technical and organizational measures to protect the Personal Data that it collects and Processes. The measures Lalia Private Limited uses are designed to provide a level of security appropriate to the risk of Processing Your Personal Data. If You have questions about the security of Your Personal Data, please contact Us immediately as described in this Policy. YOUR RIGHTS You are entitled to the following rights: 1. You can request Lalia Private Limited for access, correction, update or request deletion of Your Personal Data. If You wish to make (a) an access request for access to a copy of the personal data which We hold about You or information about the ways in which We use or disclose Your Personal Data, or (b) a correction request to correct or update any of Your personal data which we hold about You, You may submit Your request in writing or via email to Our Data Protection Officer at the contact details provided below. a. We will respond to Your request as soon as reasonably possible. In general, Our response will be within thirty (30) business days. Should We not be able to respond to Your request within thirty (30) days after receiving Your request, we will inform You in writing within thirty (30) days of the time by which we will be able to respond to Your request. If we are unable to provide You with any personal data or to make a correction requested by You, we shall generally inform You of the reasons why we are unable to do so (except where we are not required to do so under the applicable law). 2. You have the right to opt-out of marketing communications Lalia Private Limited sends You at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing e-mails Lalia Private Limited sends You. To opt-out of other forms of marketing (such as postal marketing or telemarketing), please contact us 3. You can withdraw Your consent at any time. Please note that withdrawing consent does not affect Our right to continue to collect, use and disclose Personal Data where such collection, use and disclose without consent is permitted or required under applicable laws. COOKIE POLICY 1. Cookies are text files that are placed on Your computer to collect standard internet log information and visitor behaviour information by Lalia Private Limited. When You visit the Website(s), Lalia Private Limited may collect Personal Data automatically from You through cookies or similar technology. 2. Essential Cookies: Lalia Private Limited sets essential cookies that enable core functionality such as security, network management, and accessibility. You may not opt-out of these cookies. However, You may disable these by changing your browser settings, but this may affect how the Website(s) functions. 3. Analytics, Customisation and Advertising Cookies: Lalia Private Limited sets Google Analytics cookies to help it improve its Website(s) by collecting and reporting information on how You use it. The cookies collect information in a way that does not directly identify anyone. 4. Lalia Private Limited also sets cookies to collect information that is used either in aggregate form to help Lalia Private Limited understand how its Website(s) are being used or how effective are marketing campaigns are, to help customise the Website(s) for You or to make advertising messages more relevant to You. 5. For further information and information on how You can restrict cookies, please visit allaboutcookies.org. NOTICE TO END-USER AND OTHER EXCLUSIONS 1. Lalia Private Limited’s Service(s) are intended for use by enterprises. Lalia Private Limited is not responsible for Subscribers’ privacy or security practices which may be different from this Policy. Subscribers to Our Service(s) are solely responsible for establishing policies for and ensuring compliance with all applicable laws and regulations, as well as any and all privacy policies, agreements or other obligations, relating to the collection of personal information in connection with the use of Our Service(s) by End Users. We Process Personal Data of End Users in connection with Our Subscriber’s use of Our Service(s) as a Data Intermediary. If You are an individual who interacts with a Subscriber using Our Service(s), then You will be directed to contact Our Subscriber for assistance with any requests or questions relating to Your Personal Data. 2. Lalia Private Limited’s Website(s) contains links to other websites. Lalia Private Limited’s Policy applies only to their Website(s), so if You click on a link to another website, You should read their privacy policy. Lalia Private Limited encourages You to review the privacy statements of any such other websites to understand their Personal Data practices. 3. This Policy does not apply to aggregated information which summarises statistical information about groups of members, and which does not include name, contact information, or any other information that would allow any particular individual to be identified. CONTACT INFORMATION You may contact our Data Protection Officer if You have any enquiries or feedback on our personal data protection policies and procedures, or if You wish to make any request, in the following manner: Contact No: +65 8100 4137 Email Address: weijun@lalia.com.sg CHANGES TO THE POLICY Lalia Private Limited keeps this Policy under regular review and may update this webpage at any time. This Policy may be amended at any time and You shall be notified only if there are material changes to this Policy.